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FAQ
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(1)
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What
is a VCD?
A Video CD (VCD)
does not have regional code and it can be
played on most
DVD
players, Video CD players, and computer with
Windows Media
Player,
or RealPlayer software, and also with other MPEG software,
which can be
downloaded from the internet easily.
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(2)
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What
equipments can play VCD?
1)
DVD players with VCD compatibility feature. You can
check your DVD
user's manual
to see if your DVD player can play VCD..
2) VCD
Players
3) 486 DX-2 compuetr or higher with CD-ROM
drive or DVD-ROM drive,
either Windows Media Player
or RealPlayer software, or other MPEG
software is required to play a VCD movie.
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(3)
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How to play a VCD
?
In Windows
You can play VCDs with Windows Media Player
software,
insert the VCD in
your CD-ROM drive or DVD-ROM drive and browse to the MPEGAV folder
and double click on the dat file and associate
it with Windows Media Player and
open them with that.
To play a VCD with WinDVD or PowerDVD,
insert the VCD and just hit Play.
In Mac
Play VCDs with MacVCD, it does support MacOS X.
In Linux
Play VCDs with MpegTV Player or Videolan.
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(4)
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How
to order?
Ordering DVD
and VCD from us is quick and
easy. Simply follow the steps
below:
Select the item you want from our web
store, and click on buy button, you
will
be
directed to shopping cart to confirm your order.
Then we will email you an
invoice for you to
make payment.
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(5)
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Can
I make payment by my credit card?
No,
ordervcd.com does not accept payment from your credit card.
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(6)
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How
soon can you ship my order?
Usually
we
will ship your order within 48 hours after your payment is received.
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(7)
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How
soon can I receive my order?
You
can find you answer on our worldwide shipping table,
click
here
to go to
our shipping policies site.
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(8)
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What
are your return policies?
You have up to 40 days after our
ship date to initiate your return or replacement.
Your items must reach us within 40 days from our ship date. Items
received
after
40 days will
not be accepted for return or replacement. We will ship the
late items back to
you.
When we receive your returned
items, we will refund your order amount less the
handling fees shipping charges. At www.ordervcd.com, we charge a
USD 2.00
restocking fee for each returned item. We
do not charge restocking
fee for replacement items.
To entitle for a refund, all items must be returned in their original condition,
including the original packaging and containers. We will not accept returns if
packaging is
not in its original condition
- we will return such items to you.
You must get a RMA number from us before you send your items back
for
return or replacement. Items received without a RMA number will be rejected.
Please
use this mail form to
request for a RMA number for items return or replacement.
At ordervcd.com, we try hard to serve our customers better than anyone else.
We
wish we could accept all returns without any questions or limitations, but that
is just not possible. Thank
you for honoring these return policies, so that we
can
continue
to bring you original VCD and good quality DVD at low prices.
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(9)
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Do you refund
shipping and handling charges?
No,
we do not refund any shipping and handling charges for returned
items.
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(10)
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Privacy
question, will you share my data with anybody else?
www.ordervcd.com
has a strict privacy policy. We will never use your data
outside
of www.ordervcd.com.
All your information will be kept confidential
and will only be used
to
enhance your shopping experience.
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(11)
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Customs
regulations and local laws
www.ordervcd.com
will not impose sales tax or customs duty on your
order.
However, You
are responsible for customs duty and other applicable levies of
your
country. You are also advised to check for any import restrictions or
other
local laws
that may apply in your country.
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(12)
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I
do not find my answers here?
Send
us
an email. We will reply you in 24 hours.
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FAQ